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General Terms & Conditions

Access to, and use of this website is subject to these terms and conditions of use. By accessing, browsing or otherwise using this website you accept the terms and conditions.

This website relates to betting services and it is your responsibility to ensure that your access and use of this website is lawful in your own jurisdiction.

Information on this website is provided on an "as is" basis and Club3000livebingo makes no representations or warranties of any kind, expressed or implied, as to the operation of this website or the information, content, materials, services or products included or referenced on this website. Club3000livebingo may amend these website terms at any time by updating this posting.

Club3000livebingo © is the registered trademark of Club3000livebingo. This trademark may not be used in connection with any other product or service, or in any manner that is likely to cause confusion, or in any manner which disparages or discredits Club3000livebingo. Copyright © Club3000livebingo.com. All rights reserved. No part to this website may be reproduced, sold or otherwise exploited for any commercial purpose.

You are responsible for reporting your winnings if such reporting is required by your local law or tax authorities.

Members must be over 18 years of age.

Club3000livebingo Account

Only one account per person/per household is permitted unless prior approval has been given by the Club3000livebingo management. If a player is found to have more than one account, the management will reserve the right to have any deposits credited back to their card, any bonus funds will be revoked and any winnings returned to the game(s). The additional account(s) will be terminated and an admin charge of up to £10 will be applicable. The player may also be asked to close their account(s).

Placing Your Bets or Wagers

You may bet or wager up to the amount deposited in your Customer Account by using one or more Beast Gaming's Products; we do not operate credit accounts.

You are obliged to check that the bet or wager instructions you submit are correct before confirming the bet or wager. It is your responsibility to ensure that any bet or wager put forward by you reflects your intentions and we do not accept responsibility for any mistakes you may make.

When a wager is offered by you and accepted on a Beast Gaming Product, the corresponding amount is charged against your Customer Account.

At all times, where there is any disagreement as to the details of any bet or wager staked on a Beast Gaming Product or the outcome of any bet or wager, our electronic records (which are part of our regulated and audited technical facilities) shall prevail.

Dormant and Inactive Customer Accounts

If you have not logged into your Customer Account or otherwise not accessed or used it for a continuous period of twelve calendar months, your Customer Account shall be deemed to be dormant or inactive. Similarly if we have suspended your Customer Account for the reasons given in the section headed Suspending and Closing an Account for such a period it shall be considered dormant or inactive.

Any Customer Account deemed to be dormant or inactive will be administered in accordance with applicable laws or regulations.

If a bonus payment has been made to your Customer Account and those funds have not been used within 3 months of being credited to your account, the management reserves the right to clear down these bonus funds from your Customer Account.

Suspending and Closing an Account

In certain circumstances, we may need to suspend your Account or access to the money in your Customer Account which means that your funds may be temporarily unavailable for you to use or withdraw.

An Account or access to money in it may be suspended for a number of reasons, including where we have reason to believe that the security of your Account has been breached, or your Account is being used for any unlawful activity or fraudulent purpose (including money laundering), or if there have been charge-backs on your account, or if we have reason to believe you are involved in collusion or cheating of any kind or are under 18 or in a jurisdiction (or citizen of a jurisdiction) that renders the provision of the Beast Gaming Products to you or your use of them illegal.

We will try and complete any investigations and deal with the cause of any suspension as soon as practicable in the context of any legal or regulatory obligations that we may have but until that is done we may continue the suspension or opt to close the Account at our sole discretion. We can also put a suspension in place or close your Customer Account at any time (as we may determine at our discretion).

If we suspend a Customer Account or access to the funds in it, we will remove the restrictions if you lodge a complaint and provide us with reasonable proof in relation to our concerns. You must provide such proof to us at the latest within three months from the date of suspension.

We reserve the right to close a Customer Account at any time in our discretion. We will give you reasonable notice before doing so, unless circumstances dictate that we legally or practically cannot do so.

You have the right to close a Customer Account at any time, provided that your Account does not show a balance is due to us. You should indicate your intention to us to close a Customer Account by contacting our Customer Service Team at . In this case, you will be sent the amount outstanding to the credit of your Customer Account by a method of payment determined by us.

You agree that charging back any deposited funds shall be considered a breach of these Terms and Conditions and entitle us to suspend or close you Customer Account and terminate our relationship with you. In such cases we reserve the right to retain any balance on the account (including in respect of winnings) to offset any charge-back liability.

If for any reason you lose the right to the funds in your Customer Account (e.g because of criminal activity) the funds will be dealt with in accordance with applicable laws or regulations.

You should be aware that these provisions are in addition to any other provisions set out in relation to any particular Beast Gaming Product (e.g in Product-Specific Terms or Game or House Rules) and that if there are conflicts the most restrictive rules will apply.

If a request is received for an account to be closed; Club3000livebingo will close that account within 48 hours from the request. Any deposits made or bets placed within that period will be deemed valid. If you make a withdrawal and then close your account, your account will not be closed until that withdrawal has been fully processed, any deposits or bets made during that period will be valid.

Complaints and Disputes

By "complaint" we mean a complaint you have about any aspect of our conduct in relation to your dealings with us and by "dispute" we mean either a complaint which is not resolved through the Complaints Procedure or a disagreement which relates to the outcome of a gambling transaction on a Beast Gaming Product.

If you have a complaint, you should in the first instance contact the Customer Support Team at . Complaints should be made as soon as possible after circumstances arise that cause you to have a complaint. Complaints will be dealt with under the Complaints Procedure.

We will use our reasonable efforts to resolve a Complaint promptly. If for some reason you are not satisfied with our resolution of your complaint, you have the right to escalate the matter as set out in our Dispute Resolution Policy

All disputes are dealt with under our Dispute Resolution Policy.

We reserve the right to record all communications with you and any other person regarding complaints or disputes. If there is a dispute as to the contents of any such communication, reference will be made to such records and to our transaction database which, in the absence of any contrary evidence, shall be decisive.

You are reminded that under other provisions of the Terms and Conditions both you and we have the right to close or suspend the operation of your Account and that this may happen whilst a complaint or dispute is pending.

You accept that any complaints and disputes are and remain confidential both whilst a resolution is sought and afterwards. You agree that you shall not disclose the existence, nature or any detail of any complaints or disputes to any third party other than under the Dispute Resolution Policy (which shall include the discussion of any such any complaints and disputes in any chat room or forum offered by ourselves or any third party).

You accept that any failure to comply with this confidentiality obligation is a breach of the Terms and Conditions and that we reserve the right not to continue seeking a resolution to your complaint or dispute.

Complaints Procedure

As a first stage, if you make a complaint we will investigate the matter in a manner that is fair and objective and advise you of the outcome and/or our decision as soon as we reasonably can. We may have to ask you for more information or appropriate evidence from you for the purposes of dealing with your complaint.

If your complaint is not resolved to your satisfaction at the first stage you may request that the matter be escalated and reviewed again. In such instances, as a second stage, your complaint will be referred internally to a senior manager who will conduct an independent review. We will advise you of the outcome and/or our decision as soon as we reasonably can and we may have to ask you again for more information or appropriate evidence

Dispute Resolution Policy

If you have a dispute which does not arise from an unresolved complaint you should as a first stage use our Complaints Procedure to seek a resolution of that dispute. You are not obliged to do so and may refer immediately to an independent adjudicator as set out below.

You may refer a dispute (including an unresolved complaint) to an independent adjudicator. If the dispute relates to a Beast Gaming Product, the appropriate adjudicator is determined by reference to that Beast Gaming Product or by the regulator of the Beast Gaming Product.

Any dispute that does not relate solely to a particular Beast Gaming Product shall be referred to the regulator of the Beast Gaming Product on which you have gambled most.

Where a dispute is referred to a regulator this will be dealt with according to the laws and dispute resolution processes specified by such regulator and the resulting decision shall be final and binding and you therefore will not have further recourse to the courts. Where you refer a dispute to any other independent third party such as IBAS you will always have recourse to the courts if you feel it appropriate.

Self Exclusion

We offer a self-exclusion facility to help those customers who feel that their gambling is out of control and want our assistance to help them stop. By entering into a self-exclusion agreement with Club3000livebingo, customers will be prevented from using their account for a specific period, as determined by the customer, of between 6 months and 5 years and we will take reasonable steps to prevent the opening of new accounts.

Accounts that have been self-excluded are unable to be reactivated under any circumstances until the expiry of the self-exclusion period. At the end of the period, customers may recommence gambling by contacting us.

We will take reasonable steps to prevent you re-opening your account or opening new accounts. However, during the period of your exclusion, you must not attempt to re-open your accounts or to try and open new accounts.

To use our self-exclusion facility please email to with details of all the accounts you have and the period that you wish the self-exclusion to apply or if you wish to speak to a customer services representative you can call us on +44 (0)208 903 9363

Please be aware that Club3000livebingo cannot be held responsible for any losses incurred after an exclusion or account closure has been requested by a customer; we will do our utmost to close or exclude the account within 24 hours of receipt of the request, however any business carried out between the time of the request and closure/exclusion will be valid.

Support hours are 9am - 1am GMT, 7 days a week

If a specific period is not given, we will exclude you for the minimum period of 6 months.

Interrupted Games

In the event of interrupted gaming (e.g. where your internet connection is disconnected), our random number generator will continue to determine the result of your bet on the relevant game and will process the transaction as would have occurred had the interruption not occurred (e.g. had your internet connection been live). You will be able to access details of the bet that was determined when your play was interrupted by viewing your Account History.

Live Casino - Coming Soon

Currently we are working on our fabulous new Live Casino and Loyalty points programme. We may from time to time run bonus offers within the Live Casino and players will be notified accordingly.

First time depositors shall receive 100% first deposit bonus when they deposit in the Club3000livebingo Instant Game Account. These funds require unlocking as per our standard rollover terms and conditions before they can be transferred for play into the Club3000livebingo Live Casino.

When a funds transfer is made from your Live Casino Account to your Instant Casino Account or from your Instant Casino Account to you Live Casino Account; your account balance shown on your gaming page will not always be automatically updated; if you would like to update your balance so it shows on screen, please refresh (F5).

Bonus Funds - Rollover

Club3000livebingo will on occasions make bonus payments to customers; these bonus payments have strict rules and regulations.

All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any complimentary bonus credited to your real money account or your bonus account must be used in adherence with such terms and conditions. We reserve the right to withdraw any promotion, bonus or special offer at any time; some promotions are only available for specific periods.

In the event that the management believes a user of the service is abusing or attempting to abuse a bonus or any other promotion, or is likely to benefit through abuse or lack of good faith from a gambling policy adopted by Club3000livebingo, then Club3000livebingo may, at its sole discretion, deny, withhold or withdraw from any user any bonus or promotion, or rescind any policy with respect to that user, either temporarily or permanently, or terminate that user's access to the services and/or block that user's account.

When a bonus payment is made to a customer's real money account customers must first rollover sufficient funds to allow these funds to be unlocked and made available to withdraw. Some bonuses may not incur rollover rules; customers will be made aware of all bonuses that do not require rollover.

Rollover defines the number of times your bonus value must be staked before bonus funds are unlocked. Bonus funds paid to bingo players are currently only valid for play on live bingo games; any cash match paid must be wagered 5 times on live bingo before the match is available for withdrawal. Any withdrawal made before full wagering requirements have been made will revoke the remainder of the locked bonus payment and the customer's withdrawal and account will be adjusted accordingly.

Bonus Funds - Rollover Release Values

On first deposit, your bonus funds will be placed into a bonus account; your bonus fund details may be found under the "My Account" tab and "Account History", this report will allow you to view your current bonus balance (locked bonus) and your unlocked bonus (money that has already been credited to your account). Each time a bonus is paid, your bonus account will be credited with the funds.

Referral bonuses and competition bonuses will be added to this bonus account and will incur the same rollover rules as per your first deposit bonus.

Important: Blackjack, Choice Blackjack, Roulette, Video Poker/Video Poker Side Bet are not currently part of the day to day rollover scheme and bonus funds will not be unlocked through staking on these games; however we will from time to time run promotions on these games.

From time to time we will offer no deposit sign up bonuses; you may play any of our games with this bonus money. If you attempt to withdraw any of your bonus funds or winnings accrued from these bonus funds, the withdrawal will not be processed; however your withdrawn bonus funds will be transferred to your bonus account and may then be unlocked with real money play, as per our Terms and Conditions. If your account has any bonus funds or winnings accrued from bonus funds when you make your first deposit, all bonus funds and winnings will be transferred to your bonus account and may be unlocked with real money play as per our Terms and Conditions.

Referral Bonus

Send an email to referrals@livebingocentral.com with your username and your friends' name and email address on and we will give you £10 into your 'bonus' account for every friend that makes a deposit with us. Your friend must deposit a minimum of £20 before you receive your £10 bonus. Please allow 7 days for the bonus to show up in your 'bonus' account. Security checks will be run.

*Bonus funds require unlocking please see terms and conditions of 'unlocking bonus funds'

*You must provide us with details of the friend/s you are referring before they register and deposit with us. Terms and Conditions Apply.

*Family members are excluded from refer a friend.

*Applies to first deposit only.

*If the person who you refer makes a withdrawal before they have wagered their initial deposit once, you will not receive any referral bonuses, the referred customer will also be charged a £5 admin fee for this withdrawal.

Reload Bonus

From time to time Club3000livebingo offers players a reload bonus. The following reload bonus terms and conditions are applicable with wagering requirements. All games including: Blackjack, Choice Blackjack, Roulette, Jacks Roulette and Video Poker/Video Poker Side Bet are eligible in the reload bonus offers.

If you use your reload bonus to play any of our games, the following terms and conditions apply: To enable you to withdraw this bonus or any winnings gained from this bonus, you must rollover your deposit and the reload bonus 40 times. Example below:

£50 + reload bonus (i.e. 25%) x 40 = £2500 rollover.

Withdrawals

If you make a withdrawal before your initial deposit is wagered once, there will be a £5 admin charge made, the minimum single withdrawal that can be made is £20, any withdrawal for less than £20 will declined and monies will be returned to the players account, there may be a £5 admin fee charged at the discretion of the management. The maximum withdrawal in any one day for a single customer is £10,000 (or currency equivalent).

Management reserves the right to request identification documents in order to prevent fraud and ensure withdrawals are sent to the correct person. Identification proof such as proof of ID, a copy of the front of the card used to deposit and proof of residential address (utility bill or similar) may be required. These details MUST match the details listed in your account profile (name, address, phone number and email address). Use of invalid contact details may result in closure of account and all winnings being forfeited.

Daily/Weekly/Monthly Deposit Limits

This facility enables customers to limit the amount of money that they are able to deposit online into their account on a daily, weekly or a monthly basis. These amounts may be revised downwards at any time but any increase will only be implemented after 24 hours following the request. Please contact for further information.

Bingo Terms & Conditions

To become a member you must register at our website and adhere to our terms and conditions. Club3000livebingo.com is entitled to reject or cancel a membership at any time without giving notice.

Club3000livebingo.com, its servants and agents shall not be liable to any member for any loss, damage or injury suffered by them or their property however caused save for negligence on Club3000livebingo.com's part.

Players play on the express understanding that Club3000livebingo, its servants and agents are not held responsible if results and/or prizes are affected by the failure of equipment, the misprinting or incorrect provision of books or tickets or boards, the failure of employees or other staff to perform duties or the actions whether improper or otherwise of third parties. On any such occurrence, Club3000livebingo.com decision is to be binding upon the players notwithstanding any statements made by its servants or agents prior to or subsequent to Club3000livebingo.com's decision. In the event of such occurrence happening all prizes awarded are subject to re-scrutiny and any player who received a prize undertakes to refund it if, in Club3000livebingo.com's opinion it has been incorrectly awarded.

The management of Club3000livebingo reserve the right to withhold payment to any player pending verification of the player's identity.

All players must fill out a Credit Card Authorization Form before Club3000livebingo shall process any winnings payouts to a player's Credit Card account.

Only one account per person/per household is permitted unless prior approval has been given by the Club3000livebingo management. If a player is found to have more than one account within the bingo network and has taken advantage of any bonus schemes, resulting in an unfair advantage in the player's favour, the management will reserve the right to have any deposits credited back to their card and any winnings returned to the game. The additional account(s) will be terminated and an admin charge of up to £10 will be applicable. The player may also be asked to close their account(s). Club3000livebingo believes in fair play for all its customers and is strongly against multiple accounts within the bingo Network.

If any accounts are found to have not complied with the terms and conditions of one account per person/per household, the management reserve the right to void all wagers and all winnings, bonus money shall be revoked and deposits returned and this may encounter an admin fee.

Club3000livebingo reserves the right to change these terms and conditions without prior notice.

All information given in registering onto the Club3000livebingo site must be entirely accurate. Any discrepancies may result in the account being terminated. If cheques are returned because of addressing errors any ultimate re-issuing may result in a levy of £10.00 (or currency equivalent) being charged against the corresponding players account.

Under NO circumstances can credit cards be used that do not belong to the account holder. Failure to abide by this rule may result in legal proceedings. We hold the right to request ID confirmation from any player to confirm their address details and that they are legitimately using a Credit Card at our site.

Club3000livebingo welcomes all players into its chat room but asks that everyone co-operates and follow the general rules of conduct. These have been set up to avoid unnecessary and defamatory remarks that can cause offence and can be seen by clicking here.

Upon an appropriate investigation anyone shown to have been in violation of these rules will have their account suspended. We thank you for your assistance in this measure.

Terms & Conditions of Playing Bingo

Players must have registered their correct details and made a deposit to play and claim prizes.

As soon as the Caller begins to announce a number it is deemed called.

Bingo is played in "Autoplay" mode, whereby a claim is made by our servers on your behalf if you have any tickets or boards in play and you will be notified of winning any prize.

Where more than one game is played on the same ticket, the 2nd game cannot be won until the first game has ended ad at least 1 further number has been called.

Ticket sharing and /or prize sharing arrangements are not recognised or permitted.

The purchase of all cards is final.

Rules of Playing Free Bingo

No advanced purchase of free bingo tickets. Players have to be present to buy tickets.

Players must have at least 1p in their account to play free bingo games.

A player must be a depositing player to withdraw any winnings

Any winnings on free bingo must be turned over at least once.

Rules of Playing Bingo

At the start of each game the Caller will confirm the type of game and which winning combination must be completed to win.

Our random number generator will select and number that will be displayed on the indicator board and will be announced by the caller.

In the event of a discrepancy the number shown on the indicator board shall prevail over that announced by the caller.

If the number called appears on the combination in play, the game will mark off that number.

When a winning combination occurs, our servers will announce the winning combination which will be confirmed by the caller.

If more than one player claims the prize, the prize will be divided equally.

In the event of an equipment breakdown which prohibits the continuation of a game in progress, the game will be cancelled and all purchases refunded to members accounts.

In the case of any dispute, the decision of the Duty Manager is final.

Jackpot Game Rules

Network Partner Progressive Jackpot-Seed Contribution means the sum paid by Bingo Network to provide their players with access to any Seeded Progressive Jackpot;

Network Promotional Events are Network-wide events organised and managed by Network for the sole purpose of enriching the game-play experience of all Players in the networked environment.

Purchasing a ticket or tickets in a specific game with a progressive jackpot makes you eligible to win the Progressive Jackpot for that instance of the game.

Multiple wins in one game instance will result in the equal distribution of the Jackpot to each ticket that qualifies as a winner.

Every reasonable precaution it taken to ensure that the progressive value displayed in the game matches the value on the game server. Please note that it is the progressive value on the server that is used when the progressive is paid out. A small discrepancy may arise due to network communication delays between the Game Server and the Players Progressive Jackpot display. All progressive winnings will be subject to final confirmation by the Jackpot Operator.

Progressive Jackpot means a cash prize, which grows progressively as people make cash wagers on designated contributing games. For each wager staked, the system automatically adds a small credit to the running Progressive Jackpot total. These contributions from player's cash wagering activity will only be from players participating in games where it is possible to win the specific Progressive Jackpot assigned to those games. The Progressive Jackpot is won when a player's gaming activity meets certain pre-set conditions, such as a full-house bingo ticket being achieved in less than a certain number of calls.

Seeded Progressive Jackpot means a Progressive Jackpot that is pre-funded by participating Network Partners so that it does not start at £0 (zero);

Progressive Jackpots can be shut down without notice. In the case where a progressive jackpot is not won, the accumulated Jackpot value will be applied to future progressive Jackpots.

Promotional Jackpots run for the length of the specific promotion, or until the Promotional Jackpot is won, whichever comes first. In the case where a promotional jackpot is not won, the accumulated Jackpot value will be applied to future promotional Jackpots.

Rules of Playing Instant Bingo

To play Instant Bingo you will be required to transfer money to your Instant Bingo Account; this is a simple process and can be completed by going to the "Transfer Funds" page, select the account you wish to transfer from and the account you wish to transfer funds to, chose an amount and click submit - it's that simple (if your Instant Bingo Account is not funded when attempting to access the Instant Bingo Game, you will be directed to the Transfer Funds page automatically). Note: to withdraw any funds which are held in your Instant Bingo Account you will need to transfer the funds back to your Instant Game Account firstly. The account balance shown on your home page is your Instant Game Account balance only; to view all account balances please go to My Account and Account History.

Our Instant Bingo Games do not come under our bonus or loyalty schemes; no bonus money can be released by play on these games and loyalty points are not awarded for game play on these games.

Chat games and bonuses awarded within the Instant Bingo will be credited to your Instant Bingo Account and may be transferred to either your Live Casino Account (if available on your site) or your Instant Game Account.

Please note that the Chat Moderators within the Instant Bingo Game will only be able to answer questions regarding the game you are playing; any questions regarding the Live Bingo or an other game must be directed to your site support team through live chat on the site or by email.

Text 2 Win Bonus

Texts cost £1.50 plus standard network charge, only one £5 per player; Terms and Conditions apply to all bonus money. If you send more than one text you may be charged but your account will only be credited once with £5 per campaign.

Text 2 Win Competitions

Texts cost £1.50 plus standard network charge; enter as many times as you like for more chances to win. Check each individual competition for details of competition end dates, prizes and winner notifications. Text entries after a competition has closed may result in a charge.

*Terms and Conditions last updated July 19 2010

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